Desk-Ops/{{ crumb }}

Monday · July 20

Welcome back, Bob.

14-day green streak 3 agents on shift 1 approval due 2:00 PM

Scheduled 6:00 AM production tests

nightly-regression

Company Desktop ✓ passed 6:04

Executive Desktop ✓ passed 6:11

Call Center Desktop queued 6:30

Scheduled Maintenance · win11-standard-demo, Jul 01Result: Success

Company Desktop: User Experience Redesign

28/28 settings verified · completed Jul 01 at 3:08 PM

Enforced & verified

5 collections · 28 settings

theme-accent

dark mode, slate accent #69797E, transparency · 5 settings

VERIFIED

wallpaper-lockscreen

corp-standard.jpg on desktop + lock, fill · 4 settings

VERIFIED

taskbar

search off, Task View off, widgets & chat off, left-aligned · 6 settings

VERIFIED

start-menu

6 approved pins, Recommended feed off · 5 settings

VERIFIED

policy-hygiene

consumer features off, ads off, OneDrive silent · 8 settings

VERIFIED

Claude recommends

Taskbar pins verified in registry but only land on new profiles (24H2). Rebuild win11-gold-24H2.2 with pins baked in so existing users get them too.

Evidence

captured live

transition.mp4

72 frames, 27s of wall time, silent recording

registry read-back

28 keys checked after apply, values kept

before / after stills

desktop, Start menu, contact sheet, same machine

Verification

Settings verified28 of 28 · 100%

Machines proven2 of 2 · same day

Hands on keyboard0 · fully agent-run

Needs you today

1 of 4 cleared · keeps the streak

Approve broad ring - Cascade Health

1,840 desktops · all gates green · awaiting your approval

2:00 PM

Sign off profile-load fix - Meridian pilot

regression cleared overnight · verified by desk-agent-01

Today

Resolve GPU licensing finding - gpu-cad-pack

blocking the Northwind golden image · vendor reply attached

Blocking

Counter-sign SOW renewal - Helios Bank

Citrix LTSR upgrade · redlines accepted · in Documents

Jul 22

Shipping this week

4 rings

Cascade Health · broad ring

1,840 desktops · Citrix CVAD

Today

Meridian Partners · pilot cutover

120 desktops · Azure AVD

Jul 21

Helios Bank · design review

LTSR upgrade plan v2 · with their architects

Jul 23

Promote win11-gold-24H2.1

image promote to prod catalog · after soak

Jul 24

Agent activity

overnight

nightly-regression

win11-gold-24H2 · 427 checks · 6 min ago

PASS

login-storm-500

Azure AVD · p95 logon over target — held

WARN

app-launch-matrix

Citrix CVAD · 86 apps · 0 regressions

PASS

profile-load

Meridian pilot · fix verified · 24 personas

PASS

packager · autocad-2026

packaged + smoke-tested · filed to Documents

FILED

Engagements

5 active

Cascade Health · VDI refresh

78%

Meridian Partners · AVD migration

41%

Helios Bank · LTSR upgrade

22%

Northwind Legal · image program

10%

Summit Insurance · DR failover

On hold

Workflow

Development board, the live desk log, and the master images every desktop is built from.

Backlog3

Ring receipt for Cascade Health pilot

evidence pack · due with the broad ring

PLATFORMDO-148

Meridian pilot cutover checklist

runbook review · Jul 21

PLATFORMDO-151

Helios design review pack

LTSR upgrade plan v2 · Jul 23

REPORTINGDO-139

In progress2

Northwind golden image sign-off

GPU licensing finding cleared

AGENTSDO-142

Meridian AVD · p95 over target — held

MERIDIANDO-146

Testing2

CAD app packaging for Northwind

3 of 5 apps verified

IN SUITEDO-144

Call Center Desktop image refresh

queued for nightly regression

IN SUITEDO-140

Done2

Registry read-back proof - 28 keys

shipped in win11-standard-demo report

SHIPPEDDO-131

Profile-load fix - FSLogix mount race

verified across 24 personas · Meridian

SHIPPEDDO-137

Desk log

live

desk-agent stream · today tail -f

00:01 INFO ops brief generated · 4 items need review
12:44 PASS nightly-regression #4812 · 427/427 checks green
13:02 INFO win11-gold-24H2.1 promoted to soak
02:19 WARN login-storm-500 · p95 logon over target
02:20 INFO hold suggested for Meridian ring 1 — review
15:33 INFO packager picked up revit-2026 · desk-agent-02
41:07 PASS smoke · revit-2026 · launch + license OK
24:50 FAIL gpu-cad-pack · license check 2/6 seats
24:51 INFO finding-gpu-licensing.pdf filed to Documents
30:12 INFO Cascade broad ring gate opens 2:00 PM

Managed desktops

win11-gold-24H2.1

GitHub · image repository · main

IN PROD18,240 desktops

win11-gold-24H2.2

GitHub · image repository · next

SOAK120 desktops

avd-dev-image

Azure DevOps · image pipeline · release

BUILDINGest. 20 min

cad-workstation-gpu

Azure DevOps · image pipeline · gpu · blocked on licensing

BLOCKEDNorthwind

Add master image - connect a GitHub or Azure DevOps repo

Documents

Everything the desk files - SOWs, runbooks, plans, images, and reports, organized by engagement.

SOW-CascadeHealth-2026.pdf

SOW · Cascade Health · signed

Jul 02

SOW-HeliosBank-renewal.pdf

SOW · Helios Bank · awaiting counter-signature

Jul 17

win11-gold-24H2.wim

Golden image · 14.2 GB · passed nightly regression

Jul 18

test-plan-meridian-pilot.md

Test plan · Meridian Partners · 24 personas · v3

Jul 15

runbook-avd-scale.md

Runbook · host-pool scaling · reviewed by desk agent

Jul 14

citrix-ltsr-upgrade-plan.md

Plan · Helios Bank · v2 for Wednesday's review

Jul 16

finding-gpu-licensing.pdf

Finding · Northwind Legal · blocking · vendor reply attached

Jul 16

avd-hostpool.tf

Infra as code · Meridian · plan applied to pilot

Jul 13

Q2-ops-report-Cascade.pdf

Report · Cascade Health · sent to their directors

Jul 08

dr-failover-runbook.md

Runbook · Summit Insurance · on hold with engagement

Jun 30

Results

Run results across every engagement - suites, rings, and release gates.

Runs · 7 days

128

across 5 engagements

Pass rate

96.4%

↗ 1.2 pts vs last week

Mean duration

22 min

full suite, parallelized

Gates blocked

gpu-cad-pack

Proof reports

the receipt for every run

Every desktop the same - and you can prove it

win11-standard-demo · win11 standard enforcement · 28/28 settings verified by registry read-back

READY

Jul 01

Cascade broad ring - ring receipt

generates automatically after today's 2:00 PM ship · 1,840 desktops

GENERATING

Today

Meridian profile-load fix - verification report

queued behind pilot cutover sign-off · 24 personas

QUEUED

Jul 21

Latest runs

most recent first

nightly-regression #4812

win11-gold-24H2 · all engagements · 427 checks · 21m

PASS

6 min ago

login-storm-500 #4811

logon storm · concurrency and p95 gate · pre-ring

WARN

3:40 AM

app-launch-matrix #4810

Cascade · Citrix CVAD · 86 apps · 0 regressions · 18m

PASS

2:15 AM

profile-load #4809

Meridian pilot · fix verified across 24 personas · 12m

PASS

1:02 AM

gpu-cad-pack #4806

Northwind · license check failed on 2 of 6 CAD seats · 9m

FAIL

Jul 18

print-fleet #4804

Cascade · 214 queues mapped · 2 drivers updated · 15m

PASS

Jul 18

smoke · autocad-2026 #4801

packager output · launch + license + plot · 6m

PASS

Jul 18

Blocked gates

1 open

Northwind golden image - release gate held

gpu-cad-pack failing license checks · blocked 3 days · owner: you

Blocking

Planning

Engagement plans - phases, rings, and delivery targets.

Cascade Health - VDI refresh

78% · broad ring shipping · 1,840 of 2,300 desktops

BROAD RINGAug 01

Meridian Partners - AVD migration

41% · pilot cutover Jul 21 · then 3 rings of 400

PILOTSep 12

Helios Bank - Citrix LTSR upgrade

22% · design review Jul 23 · nFactor + LB config next

DESIGNOct 30

Northwind Legal - golden image program

10% · app inventory done · image build blocked on GPU finding

BLOCKEDNov 15

Summit Insurance - DR failover

0% · waiting on their datacenter decision

ON HOLD—

Next milestones

14 days

Cascade broad ring complete · 2,300 desktops on new image

Jul 26

Meridian ring 1 · first 400 production users on AVD

Jul 28

Helios signed design · LTSR upgrade plan locked

Aug 01

Testing

Suites, agents on shift, and coverage for every desktop under test.

Suites

6 active

nightly-regression

every gold image, nightly

HEALTHY

app-launch-matrix

every app, every persona · per ring

HEALTHY

login-storm-500

logon storm · concurrency and p95 gate · pre-ring

TUNING

profile-load

FSLogix mount + first paint · every persona · per ring

HEALTHY

gpu-cad-pack

CAD launch + license + render · Northwind

FAILING

print-fleet

every queue · driver isolation checks

HEALTHY

Agents on shift

3 of 3

desk-agent-01

running nightly-regression · win11-gold-24H2.1

desk-agent-02

packaging revit-2026 · smoke test queued

desk-agent-03

idle · next: Meridian pilot verification, 1:00 PM

Coverage

Apps under test86 of 93 · 92%

Personas22 of 25 · 88%

Regions3 of 4 · us-east pending

Library

Settings proven in past runs, grouped into collections you can re-apply to any image or ring.

Theme & accent Dark mode, slate accent #69797E, transparency · 5 settings VERIFIED · win11-standard-demo

Dark mode (apps)

AppsUseLightTheme

0

✓ set & verified

Dark mode (system)

SystemUsesLightTheme

0

✓ set & verified

Accent color

AccentColor

#69797E

✓ confirmed

Accent on title/taskbar

ColorPrevalence

1

✓ set & verified

Transparency / blur

EnableTransparency

1

✓ confirmed

Wallpaper & lock screen corp-standard.jpg on desktop + lock, fill mode · 4 settings VERIFIED · win11-standard-demo

Desktop wallpaper (path)

DesktopImagePath

C:\Windows\Web\Wallpaper\corp-standard.jpg

✓ confirmed

Desktop wallpaper (url)

DesktopImageUrl

file:///C:/Windows/Web/Wallpaper/corp-standard.jpg

✓ confirmed

Lock screen image

LockScreenImagePath

C:\Windows\Web\Wallpaper\corp-standard.jpg

✓ set & verified

Wallpaper style

WallpaperStyle

10 · fill

✓ confirmed

Taskbar Search box off, Task View off, widgets & chat off, left-aligned · 6 settings VERIFIED · win11-standard-demo

Search box

SearchboxTaskbarMode

0 · hidden

✓ set & verified

Task View button

ShowTaskViewButton

0

✓ set & verified

Widgets

TaskbarDa

0

✓ confirmed off

Chat

TaskbarMn

0

✓ confirmed off

Alignment

TaskbarAl

0 · left

✓ set & verified

Taskbar pins (policy)

TaskbarLayout

set in registry

△ new profiles only (24H2)

Start menu 6 approved pins, Recommended feed off · 5 settings VERIFIED · win11-standard-demo

Pinned apps

ConfigureStartPins

Explorer · Edge · Word · Excel · Outlook · Claude

✓ set & verified

Recommended feed

HideRecommendedSection

1 · hidden

✓ set & verified

Recently added apps

HideRecentlyAddedApps

1 · hidden

✓ confirmed

Start layout mode

Start_Layout

1 · more pins

✓ confirmed

Bing in search

DisableSearchBoxSuggestions

1 · off

✓ set & verified

Policy & hygiene Consumer features off, ads off, OneDrive setup silent · 8 settings VERIFIED · win11-standard-demo

DisableConsumerFeatures · DisableCloudOptimizedContent · DisableWindowsSpotlight · NoLockScreenAds · SilentAccountConfig (OneDrive) · DisableTailoredExperiences · DisableThirdPartySuggestions · NoToastApplicationNotificationOnLockScreen - all ✓ verified

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